3sbd bat Privacy Policy

3sbd bat is an online betting and casino platform that provides cricket betting, slots, live casino, and various other gaming services for users in Bangladesh. We take the privacy of our users very seriously and are committed to ensuring the highest level of protection for your personal information.

This privacy policy ("Policy") describes how 3sbd bat collects, uses, stores, and where necessary shares your personally identifiable information ("Data") with third parties. This policy applies equally to all services on the platform — the website, mobile application, and other digital channels.

Before using the 3sbd bat platform, you are also advised to read the Terms and Conditions carefully, which set out the detailed terms of service use. This privacy policy and the Terms and Conditions together form the agreement between 3sbd bat and the user.

This policy applies to all individuals residing in Bangladesh who use the platform. No person under the age of 21 may use the platform.

3sbd bat may collect your data from various sources and in various circumstances. The types of data collected are described in detail below.

2.1 Information You Provide Directly

Information you voluntarily provide during account registration and use includes:

• Full name and date of birth
• Email address and mobile number
• National ID or other government-issued identity document details (for identity verification purposes)
• Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket, Upay account information)
• Any information provided when contacting the support team

2.2 Automatically Collected Information

Information collected technically while using the platform:

• IP address and device identifier
• Browser type and operating system information
• Login and logout times, session duration
• Pages visited on the platform and navigation patterns
• Gaming activity, betting history, and transaction records

2.3 Information Collected via Third Parties

In some cases, relevant information may be collected through third parties, such as transaction verification data from payment processors or information obtained through identity verification services.

3sbd bat uses your data only for the specific and legitimate purposes listed below:

3.1 Service Delivery and Operations

• To create and manage your account
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses, cashback, and VIP benefits
• To maintain gaming and betting history
• To provide customer support

3.2 Identity Verification and Security

• To confirm the user's age (21+ verification)
• To prevent unauthorised access and fraud
• To prevent opening of multiple accounts
• To maintain account security

3.3 Improvement and Personalisation

• To improve platform services
• To personalise the experience according to user preferences
• To provide relevant information about new games and services
• To identify and resolve technical issues

3.4 Responsible Gaming

Your gaming activity data is also used in implementing the responsible gaming policy. If our system detects any unusual behaviour, we take proactive steps to offer assistance.

3sbd bat never sells your personal data to third parties for commercial purposes. However, data may be shared with specific third parties in the limited circumstances described below.

4.1 Payment Processors

Relevant transaction data is exchanged with mobile banking services such as bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal processes. These services follow their own privacy policies.

4.2 Technology and Service Providers

Only the data necessary for operational purposes is shared with the technology partners involved in running the platform, such as game studios, server infrastructure providers, and analytics services. These partners are contractually bound to maintain data confidentiality.

4.3 Legal Obligations

If 3sbd bat is legally required to provide data in response to a valid order or demand from a lawful authority, it will comply with that order. However, in such cases, an attempt will be made to notify the user within the applicable legal limits.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. In such circumstances, the new entity will be bound to comply with this same privacy policy.

The 3sbd bat platform uses cookies and similar technologies that improve your browsing experience and ensure platform functionality.

5.1 Essential Cookies

These cookies are essential for running the platform's core functions. They are used to maintain login sessions, ensure security, and prevent fraudulent activity. Disabling these cookies will prevent the platform from functioning properly.

5.2 Functional Cookies

These cookies are used to remember user preferences such as language selection, session data, and personalised settings.

5.3 Analytics Cookies

These cookies are used for platform traffic analysis and service improvement. The data collected is processed in aggregated and anonymised form.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

3sbd bat has adopted industry-standard technical and organisational measures to protect your data.

6.1 Technical Safeguards

• All data transfers secured via SSL encryption
• Sensitive data stored in encrypted form
• Regular security audits and updates conducted
• Firewalls and intrusion detection systems active to prevent unauthorised access

6.2 Access Controls

Only authorised staff who need access for their work can access users' personal data. All access is recorded and monitored.

6.3 Data Retention Period

Data is retained for as long as your account is active and for as long as required to meet legal obligations thereafter. Data that is no longer needed after account closure is securely deleted or anonymised.

No data transmission over the internet can be guaranteed to be completely secure. However, 3sbd bat takes all reasonably practicable steps to protect your data.

Every user registered on the 3sbd bat platform has the following rights regarding their own personal data.

7.1 Right to Access Data

You may request to view the personal data collected on your account at any time. This request can be made through the support team.

7.2 Right to Correct Data

If any data stored on your account is incorrect or incomplete, you may request a correction. This can be done directly from profile settings or with the help of the support team.

7.3 Right to Close Account

You may request to close your account. After the account is closed, no additional data beyond what is required by legal obligations will be retained.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, this preference can be changed from account settings or through the support team. However, transaction-related or account security messages cannot be turned off.

Our support team is available 24/7 to help you exercise any of your rights. To learn more about us or our services, visit the About Us page.

All services of 3sbd bat are strictly for individuals aged 21 and above. We do not knowingly collect any personal information from those under 21.

Age is verified at the time of account registration. If it is subsequently confirmed that an account holder is under 21, that account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their minor child has opened an account on 3sbd bat, please contact the support team immediately.

3sbd bat reserves the right to amend or update this privacy policy as needed. Users will be notified of any significant changes in the following ways.

• Notification sent to the registered email address
• A visible notice displayed upon logging in to the platform
• The "Last Updated" date on this page will be changed

Continuing to use the platform after any changes will be considered as acceptance of the revised policy. It is therefore recommended that you review this page regularly.

To view a previous version of this policy or if you have any questions about the policy, please contact the support team. For general questions, you may also visit our FAQ section.

If you have any questions, comments, or complaints regarding this privacy policy, please contact the 3sbd bat support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

Privacy-related complaints will be responded to as soon as possible, and within 30 days of receiving the request.